Enterprise Telephony

Whether you are a new startup with basic telecommunication needs or a large multi-office organization requiring customized services, Wateen provides you a solution that is right for you. Wateen Telephony brings you the ability to communicate and connect via voice with your family, friends, clients and business partners seamlessly and cost-efficiently

  • Enterprise Telephony is the cornerstone for traditional and evolving next-generation enterprise communications.
  • The Enterprise Telephony market has evolved over the past several years and is now offering a number of business advantages with new technologies such as IP and Unified Communications.

WATEEN’S TRUNKING SOLUTIONS

Wateen provides cost-effective & easily accessible trunking solutions to business users currently using a PBX (Private Branch Exchange) for communication. These trunks will terminate both inbound calls and complete external (outbound) calls that originate from ‘behind’ the PBX. PBX Interfaces:

  • Wateen facilitates multiple PBX interfaces such as:
  • SIP (Session Initiation Protocol)
  • PRI (Primary Rate Interface)
  • POTS (Plain Old Telephone System)
  • (Direct Inward, Dial/ Direct, Outward Dial Number)

Efficient & Cost Effective

Wateen offers businesses across the nation with efficient and cost-effective direct inward dialing (DID) and Direct Outward Dialing (DOD) solutions, enabling you to establish a high quality, digital telephony setup at a lower cost.

Easy Communication

In a typical PBX environment, a private numbering plan (or extension numbers) is used for communication within the office. Direct Inward Dial (DID)/Direct Outward Dial (DOD) numbers are logical PSTN numbers that can be ‘mapped’ onto a private numbering plan, allowing ‘internal’ users in an organization to directly receive or make a call; bypassing an auto-attendant or an operator.

UNIVERSAL ACCESS NUMBER

If you need to give your customers the comfort to reach to you without any hassle, UAN is the right choice for you.

TOLL FREE SERVICES

When your goal is to get customers to call your business, it’s important to make contact you as easy for them as possible. Wateen’s Toll Free services help extend your business’s reach and enhance customer service for your existing user base by encouraging your customers, whether Landline or Mobile Users, to call you using a toll free number.