Wateen

Trunking Solutions

Wateen provides cost-effective & easily accessible trunking solutions to business users currently using a PBX (Private Branch Exchange) for communication. These trunks will terminate both inbound calls and complete external (outbound) calls that originate from ‘behind’ the PBX.

Wateen facilitates multiple PBX interfaces such as:

• SIP- Session Initiation Protocol
• PRI- Primary Rate Interface
• POTS- Plain Old Telephone System

Universal Access Numbers

Universal Access Numbers are 9 digit numbers that start with the digits 111. UANs enable customers to use a single and easy to remember number for incoming calls, while maintaining geographic anonymity.

Wateen’s UAN service is an add-on to Fixed Line Telephony i.e. in order to use Wateen UAN services one would need a Wateen telephony connection at the site where the UAN terminates. These services are available over PRI, SIP and POTS trunking interfaces, where one can receive multiple calls through a single, easy to remember, non-geographic number.

Direct Inward Dial/Direct Outward Dial Numbers

Wateen is a one-stop solution for all the business needs of a customer. It offers Direct Inward Dial/Direct Outward Dial (DID-DOD) service as an add on to fixed line telephony.

In a typical PBX environment, a private numbering plan (or extension numbers) is used for communication within the office. Direct Inward Dial (DID)/Direct Outward Dial (DOD) numbers are logical PSTN numbers that can be ‘mapped’ onto a private numbering plan, allowing ‘internal’ users in an organisation to directly receive or make a call; bypassing an auto-attendant or an operator.

IP Telephony

IP telephony transmits voice communications over the network using open, standards-based internet protocol. As such, it provides a way for customers to extend consistent voice communications services to all employees in their workspaces – on the main campus, at branch offices, remote, or mobile.