Wateen

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• FAQs
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Wateen Telephony offers fixed line services

No, you will not be able to transfer your existing number to Wateen

Numbers can only be offered by the service providers that own the number. Wateen cannot offer you a number from another service provider at this point in time

Over the wireless, WiMAX platform you can add up to 8 lines over a single connection. However, this is dependent on the coverage and capacity available in your area. This may require purchase of additional equipment.

If you have a voice provisioned CPE (modem), all you need to do is connect any normal telephone set to the telephone socket at the back of the CPE and start making calls. Please see further details on the website for a list of voice capable CPEs or call 111-365-111

Yes! Any normal telephone set can be connected to the CPE with an already provisioned line

You can contact a Wateen representative at your nearest franchise or call 111-365-111 for further details

Yes, both can be used simultaneously without any impact on the quality

Port 1 of the CPE is generally used for a single line connection. Connect your normal telephone set to port 1 and your line will be accessible. Else, contact 111-365-111 for further assistance

You simply load your account with additional balance and you can start making calls instantly!

You can call Wateen Customer care centre at 111-365-111 or visit your nearest franchise or business centre

Wateen offers UK USA & Canada Add-On. This subscription service is available to existing Telephony customers.

500 FREE minutes to call ANY number in "USA and Canada" (Landline & Mobile) and UK (Landline Only).

Wateen offers a "Friends and Family" (F&F) package as an optional 'Add On' to the existing telephony packages.

Unlimited calls to any ONE number in USA and Canada (Landline & Mobile) and UK (Landline Only) each month. You can have a maximum of 3 subscriptions on your Telephony connection.