Wateen WiMAX Limited

Dear Customer,

Wateen Telecom would like to thank you for your continued support and for choosing us as your preferred technology partner.

We are nearing a decade since our incorporation and throughout we have strived to provide unparalleled service, premium customer care and sincere dedication to staying ahead of the technological curve ensuring our services are consistently exceptional.

Recently, “Wateen Telecom Limited” has restructured its WiMAX business into a separate entity called “Wateen WiMAX Limited.” We believe it is of utmost significance that all customers be informed of this development since we feel this change will allow us to dedicate our efforts to continue providing you with unparalleled services.

The change in entity will not impact your subscriptions and all operational matters shall be dealt with as per the existing process. It would be business as usual.

In addition to this change, the organization is in the midst of network reconfiguration to optimize service availability, a concurrent process having been initiated to ensure sustainable service levels.

As a result of this crucial activity however, should you experience service disruption or discontinuation within the next few weeks, please feel free to contact our customer care teams on 111-365-111, who would be more than delighted to extend their complete support.

Please accept our sincere apology for any inconvenience caused as a result and we hope to continue to serve you in the future as well. Once again, we would like to thank you for your continued patronage.

Customer Care

Dear Customers, this is to update you all that Self-care portal for WiMAX and HFC Platforms have been separated.

For WiMAX customers, to access Self-care Portal please use the following link:
http://selfcare.wateenwimax.com

For HFC customers, to access Self-care Portal please use the following link:
http://selfcare.wateen.com

wateenWateen WiMAX Limited