Wireless internet connection drops frequently

September 13th, 2012


Nothing is worse than to have a dropping wireless internet connection that keeps you disconnected for half the time you are online. But as annoying as it may seem, it is as simple to prevent it from happening or least, minimize the frequency by following the easy tips below,


1-    Be close to your router

As unimportant as it may seem, but the distance between you and your router largely affects your internet speed. Especially when you’re using wireless internet connections, an ideal placement of your wireless device definitely has impact on your internet experience. If your router is placed farther to you or on a different floor, there are chances that your internet connection may drop frequently.


2-    Set Your Router To A Specific Channel

If you’re using a dual band router for your wireless internet connection, you should set it to a specific channel. You can do so by going into the ‘wireless settings’ (usually found under ‘setup’) and specify a fixed channel. Preferably, use a different channel than the default. Determine the settings for both of your bands (such as 2.4Ghz and 5Ghz) provided you’re using a dual band router. Do not use the ‘auto’ setting because after trying out various troubleshooting techniques, this has appeared as the main culprit that drops your broadband internet connection. It is always advised to set a higher channel of your router and if that doesn’t work, try different channels. This will help avoid the possibility of your network conflicting with the same channel in your area.


3-    Check Your Wireless Power Settings

Sometimes your wireless connections are set on different settings than those that are required for the smooth functionality of your router. So it’s important to check wireless power settings if your wireless broadband internet connection drops frequently.

Shut off your wireless connectivity after a certain amount of idle times goes by.  Then follow the steps below (when using a wireless card for Windows XP),

  • Right-click on “My Computer” and select “Properties”
  • Select “Hardware” and click on “Device Manager”
  • Find your wireless card under “Network adapters” and double-click it.
  • Verify that there isn’t any auto power management settings enabled that might be shutting your card down prematurely.


4-    Power Cycle Your Hardware

Power Cycle your hardware which is the easiest, most efficient and surprisingly the most effective technique to resolve wireless connectivity issues. Here’s how to go about it,

  • Shut down all your hardware – ie. your PC, your modem, your router, your laptop, etc. – anything on the wireless network.
  • Then power them back on in the following order:

Modem -> Router -> PC (wired) -> Laptop (wireless) and see if that fixes the issue!


5-    Update Your Router Firmware And Wireless Card Drivers

If none of the above steps work for you, consider updating the firmware of your wireless router and your wireless card drivers. A fairly updated version of your wireless network should prevent your wireless connection from dropping frequently.


6-    Resetting Your Wireless Router To Factory Default Settings

You can reset your wireless router to factory setting set as default by inserting a pin (like the end of a paper clip, the tip of a hair pin etc.) in the little plug like opening at the back of the router. Hold it for 10 seconds or so and you’ll see the lights of your router flash which means that your router has been reset to factory settings. After this, power cycle your equipment following the steps mentioned above.

Once your equipment is set to factory settings and is restarted after the power cycle is complete, follow the steps below,

  1. Select”advanced settings” at right, and in the list of networks, edit the properties of your network.
  2. In the properties dialog, specify the new security protocol.
  3. Enter your new password, and save your settings.

It is recommended to click the ‘advanced button’ and opting to not have Windows automatically connect to a network.


Enjoy a safe and smooth browsing experience! :)

If you’re a Wateen customer, make sure to enable security settings on your ZTE device, BOLT 2 device or BLADE Wi-Fi device.