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Wateen Telecom is Pakistan's leading information and communications technology company.

IMPLEMENTATION TEAM LEAD

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  • Position Summary:

Implementation Team Lead Technical Solution is responsible for providing in-depth post sales technical services to the customer and will ensure customer satisfaction with deployment and operation of products.

  • Location:

Lahore/Karachi/Islamabad

  • Responsibilities:
  • Implementation, Operation and Optimization assistance around Routing, Switching, Network Security and Unified communication solutions. 
  • Installation, configuration, and post deployment after sales maintenance support
  • Provide technical assistance to customer on product operation and configuration 
  • To maintain technical competency on assigned products and solution
  • Required Knowledge and Skills:
  • Excellent knowledge and understanding of Routing and Switching protocol e.g., STP, Static Route, OSPF, BGP, MPLS VPNs
  • Good understanding and Hands on experience of Route based and policy-based IPsec VPNs (DVTI/SVTI/DMVPN etc.)
  • Good understanding and Hands on experience of Cisco / Fortinet /Palo Alto NG Firewall, NGIPS, Cisco ISE/AAA Server 
  • Familiar and working knowledge of Cisco/Fortinet/Palo Alto/Huawei Routing, Switching and Network Security products
  • Working knowledge and understanding of Endpoint Security Solution and EDR 
  • Ability to work under pressure with excellent customer handling skills
  • Leading off-business hours routine upgrades and troubleshooting activities
  • Excellent communication skills to interact with and assist within customer organization. Must have excellent written, oral communication and listening skills 
  • Team management skills will be an added advantage.
  • Education & Experience:
  • Bachelor’s Degree (BS/BE) in Computer Science, Electronic / Telecommunication Engineering 
  • Network certification (CCNA/CCNP) is a strong advantage.
  • 8 + year Customer facing experience in System Integrator / OEM
  • 8+ years relevant experience in deployment, configuration and supporting complex, TCP/IP-based networks.

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Wateen Telecom is Pakistan’s leading information and communications technology company.

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