Network Engineer – Collaboration

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Network Engineer Technical Solution is responsible to Provide in-depth post sales technical services to the customer and will ensure customer satisfaction with deployment and operation of Cisco based Unified Communication (IP Telephony & Video Conferencing) products.

Karachi

Implementation, Operation and Optimization assistance around Telephony & Video Conferencing solutions.
Installation, configuration, and post deployment after sales maintenance support
Provide technical assistance to customer on product operation and configuration
To maintain technical competency on assigned products and solutions

2+ years relevant experience in deployment, configuration and support of Cisco based IP Telephony and Video conferencing solution.
Working knowledge and understanding of Unified Communication Solution, IP Telephony & Messaging, IP Contact Centers & WebEx Meeting Server
Good understanding and Hands on experience of Cisco IP Telephony (CUCM) solution including Voice Gateway, Cisco Meeting Server, Cisco Expressway and UCCX
Hands-on Experience of Integrations of Third-Party product with Cisco IP Telephony solution
Ability to work independently and with direct or cross-functional teams
Leading off-business hours routine upgrades and troubleshooting activities
Excellent communication skills to interact with and assist all at various levels within customer organization.
Must have excellent written, oral communication and listening skills
Self-motivated with solid leadership and collaboration skills

Bachelor’s Degree (BS/BE) in Computer Science, Electronic / Telecommunication Engineering
Network certification (CCNA/CCNP Collaboration) is a strong advantage.
2 + year Customer facing experience

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Wateen Telecom is Pakistan’s leading information and communications technology company.

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Network Engineer – Collaboration

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