Location: Lahore

Job Purpose:

Assisting the Credit and Collection function for Enterprise Business of all regions. The candidate will manifest his skills and expertise to ensure timely collection and implement controls over revenue leakage. The resource will assist in the analysis, monitoring, reconciliation, and reporting activities that are performed periodically.

Job Responsibilities:

• Credit Monitoring activity of more than 250 customers of enterprise business.
• Resolve customer invoice queries and disputes, and initiate credit-debit memos where applicable.
• Coordination with Sales and Collection team to ensure payment of invoices within due time.
• Issuance of Credit Monitoring letters to customers where payment is delayed and keeping a track thereon for further activities leading to blocking and unblocking of customers
• Reconciliation of accounts ledger of customers on a routine basis to have the updated details of payment outstanding with the customers.
• Helping with the accurate posting and allocation of all daily incoming remittances in the customer’s accounts and onward reporting to finance.
• Assisting in preparation and submission of Monthly Reports to Division Management that includes aging, churn cases, forecast for next month, recovery from bad debts, expected defaulter list, and collection made from them.
• Acting as a bridge between Wateen and Customer and coordinating with the internal departments to resolve the issue related to the invoice process.
• Strict follow-up with the Clients and resolving all their issues to streamline the payment process.
  To perform any other ‘ad hoc’ duties as required by Management

Qualification:

• Bachelors in Finance.

• Advanced Degree (MBA, MS) would be a plus.

Work Experience: 

2+ years of experience in accounts receivable of large customer portfolio in preferably Telecom or any other Sales oriented Sector

Skills – Job Specific:

• Excellent reporting skills on MS Office
• Ability to multi-task effectively. Ability to work under pressure and achieve targets within timelines
• Excellent verbal, analytical, and written communication and reporting skills
  Ambitious and hardworking, committed to excellence.
• Documents management and data analysis skills.

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Location: Lahore

Job Purpose:

The role is to assist the Recruitment Manager in order to ensure adequate sourcing and timely recruitment of assigned departments. Ensure that manpower needs & talent placement is aligned with the business needs of the company.

Job Responsibilities:

• Coordinate and facilitate recruitment manager in organization’s hiring process.
• Maintaining a healthy candidate pipeline to cater future hiring needs of the organization.
• Assist the Recruitment Manager for the complete recruitment cycle, understanding the requisition, advertising jobs, sourcing, interviewing shortlisted applicants, and on-boarding the finalized candidate.
• Attracting potential candidates through multiple platforms such as social media advertising and professional networking.
• Coordinating with career placement officers of universities to build a positive image of the company to attract fresh candidates and ensuring Wateen’s brand presence.
• Ensuring that accurate job descriptions (JDs) are in place
• Timely delivery of projects based on business requirements.

Qualification:

• Bachelor / Masters in HRM or Business Management from a recognized institute.

Work Experience: 

• 3 – 5 years relevant experience

Skills – Job Specific:

• Excellent communication skills
• Strong follow-up and stakeholder management
• Strong interpersonal skills
• Demonstrated success in working on new initiatives
• Excellent understanding of social media channels
• Must be familiar with HR best practices especially for Talent Sourcing, Talent Assessments, and how to build a good employer brand
• Multi-tasking & positive attitude with high work ethics.

Gender Preference:

Preferably Female

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Location:  Islamabad

Job Purpose:

Network Engineer Technical Solution is responsible to Provide in-depth post sales technical services to customers, partners and field personnel and will ensure customer satisfaction with deployment and operation of products.

Job Responsibilities:

• Provide Planning, Implementation, Operation and Optimization assistance to Advanced Services Customers around any solutions.
• Complete project deployment including documentation (LLDs)
• Complete project deployment including Network design, configuration, installation, documentation (LLD) and maintenance / after sales support.
• Provide technical advice to customer on product operation and configuration
• Provide technical guidance and presentation/ demonstration where applicable
• To maintain technical competency on assigned product(s)

Qualification:

• At least Bachelor’s Degree.
• Customer facing experience
• Network certification (CCNA/CCNP/HCNP/CCIE/HCIE) is a strong advantage.

Work Experience: 

• 4-5 years relevant experience in deployment, configuration and supporting large, complex, TCP/IP-based networks.
• 3+ years of customer facing service experience
• Hands On experience on Advance technologies like SDN (ACI), N9Ks covering DC technologies.
• Hands On with Cisco/Juniper/Huawei routing and switching in an Enterprise Network (SDWAN/SD Access)
• Hands On with Cisco/Juniper/Huawei Security products in Enterprise network (for example Cisco FTD/FMC, Cisco ISE, RSA /Cisco DUO 2FA, VPN DVTi/SVTi, End point security.
• Should have delivered at least five Projects, ability to work under pressure and customer handling skills

Skills – Job Specific:

• Familiarity with software and features, examples include: MPLS (L2/L3 VPN) and MPLS-TE, BGP, ISIS, OSPF, inter-as, carrier Ethernet, Qos, Ipv6, NGFW, NGIPS, AMP, ISE.
• Excellent communication skills to interact with and assist all various levels within customer organization. Must have excellent written, oral communication and listening skills

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Network Engineer

Experience: 2-3 Years

Education: Bachelor’s Degree in CS/IT/Engineering.

Location: Lahore

Main Responsibilities

• Network Designing based on customer requirements and relevant documentation.
• Physical installation of network hardware.
• On-site and remote network implementation and deployment.
• PoC/ PoV demos to customers on emerging technologies.
• Technical communication/ engagement with customers.
• Extend support and resolve customer network issues.
• Assist team in handling escalations.
• Carry out monitoring of complete network through available tools / NMS.
• Manage the customer expectation professionally and politely.
• Being Wateen’s ambassador, display the highest level of dignity and integrity.

Skills

• Hands On experience with Cisco/Juniper/Huawei routing, switching and security products in enterprise network environment.
• Thorough familiarity with network outing, switching & routing and security domains.
• Working knowledge of emerging network products and technologies such as SDN, SD-WAN, NGFW/NGIPS
• Excellent spoken and written communication skills
• Self-motivated with solid leadership and collaboration skills

experience

2-3 years of experience in network designing, deployment and troubleshooting in respective field.

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Location: Lahore
Position Summary:
To manage and drive end to end relations and operations with international technology vendors i.e. Cisco, Dell, Huawei, Juniper etc.

Role & Responsibilities
• Channel partnerships retention for current partnerships and also create new partnerships as per requirements.
• Partner Portals Management; CISCO, Huawei, Dell, Oracle and other Tier 1 vendors.
• Support Business Solutions Unit in commercials / pricing activities.
• Support Business Solutions Unit through payables management of all vendors.
• Financial management i.e. lead and manage the credit line discussions with vendors/distributors.
• Coordination with vendor partner managers and Support team in case of any issue.
• Follow-up with finance to book the same in ERP for payment processing.
• Follow-up with finance to allocate the required funds for the payments.
• Reconciliation with internal finance and vendor/distributor credit team.
• Create a comprehensive plan to achieve partnership milestones i.e. sales, trainings etc.
• Liaise with internal and vendor marketing teams to drive events/webinars etc.

Skills

•  Excellent interpersonal skills.
•  Strong knowledge of Wateen’s systems and processes.
• Outstanding presentation, reporting and communication skills.
• In depth knowledge of different aspects of Finance and Channel management.
• The role requires engagement with vendors outside of Pakistan. Strong written and verbal English communication is a must.
• Basic understanding of technology will be a bonus.
• Knowledge of legal/compliance requirements of global partnerships will be an added advantage.

Candidate must be a strong influencer and be able to lead initiatives with channel partners.
Avid learner. With the rapid changes in technology, legislations, business models etc., you must be willing to continuously learn.

Education & Experience
Qualification- MBA/ Finance Relevant Degree; certification shall be a plus.
Experience- 4-5 years of working experience in the Telecom Industry.

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Position: Senior Network Engineer
Location: Lahore
Job Purpose: Responsible to handle operations, upgradation, and optimization of Wateen Datacenters

Main Responsibilities:

• Manage Linux servers (Email, DNS ,FTP etc), Firewalls, Server Virtualization , Switches & Load Balancers.
• Work closely with Strategy and Planning teams for integration and testing of various products and services
• Configuration: BIOS, Firmware, RAID configurations, Diagnostics
• Manage NMS like Cacti, What’s UP Gold, Manage Engine App Manager
• Backups and restore of the systems
• Coordination with vendors for operational issues
• 24×7 Availability required to handle network outages and Planned activities
• Provide assistance to Core OPS Manager as required

Required Skills:

• Install , configure and maintain Linux Servers, Server Virtualization, Cisco Firewalls, Citrix Load Balancers and Nexus Switches
• Manage and administer servers, networks and applications such as DNS, FTP, Email & NMS
• Candidate having ISP/TELCO experience will be highly preferred
• Excellent communication skills to interact with and assist all various levels within customer organization. Must have excellent written, oral communication and listening skills
• Self-motivated with solid leadership and collaboration skills
• Candidate must be Lahore resident.

Education:

• At least Bachelor’s Degree in computer science, Telecom or equivalent
• Linux and Huawei HCNA/HCNP certification is a strong advantage.

Experience:
3 -4 years relevant experience in deployment, configuration and handling operations of large / ISP datacenter.

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